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Current Status
Status History
Report an Incident

RTPE EU1 Outage

Incident Report for PROS

Resolved

Mitigation actions have been taken and all services are now back to normal. Please contact PROS Support if you encounter any further problem.
Posted May 13, 2026 - 16:19 UTC

Update

PROS monitoring has detected EU1 POD and EU1 PODPPS. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service, Smart CPQ, and/or degraded performance syncing data from SPM to RTPE. We are actively working to resolve the issue.
Posted May 13, 2026 - 15:58 UTC

Investigating

RTPE EU1 region Outage
Posted May 13, 2026 - 15:51 UTC
This incident affected: [B2B Platform] Real Time Price Delivery (EU1).
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