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All Systems Operational
Guidance Operational
AU1 Operational
AU2 Operational
EU1 Operational
EU2 Operational
EU3 Operational
US1 Operational
US4 Operational
US6 Operational
Merchandising Operational
EU4 Operational
Control Operational
AU1 Operational
EU1 Operational
EU2 Operational
EU3 Operational
US1 Operational
US6 Operational
Smart CPQ Operational
AU1 Operational
EU1 Operational
EU3 Operational
US2 Operational
Real Time Dynamic Pricing Operational
EU1 Operational
EU2 Operational
US1 Operational
US2 Operational
US6 Operational
Group Sales Optimizer Operational
EU1 Operational
ME1 Operational
ME2 Operational
US1 Operational
US6 Operational
OneSearch Operational
EU4 Operational
US5 Operational
FastSearch Operational
EU4 Operational
US5 Operational
Service-App Portal Operational
AU1 Operational
EU1 Operational
US4 Operational
Service-SFTP Operational
AU3 Operational
EU1 Operational
EU3 Operational
US1 Operational
US7 Operational
Opportunity Detection Operational
AU2 Operational
EU1 Operational
US4 Operational
Pricing Cache Operational
EU4 Operational
Revenue Management Operational
EU1 Operational
US1 Operational
US3 Operational
US6 Operational
Repricer Operational
EU4 Operational
Service-Compass Operational
Global Operational
Service-Connect Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Posted on May 21, 15:31 UTC
During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Posted on May 21, 15:31 UTC
Dear PROS Customer,

In order for PROS to maintain the highest levels of availability and services to our customers, we would like to inform you about the following maintenance:

Start time: Fri, Jun 12, 2020 2:00 PM CDT
End time: Fri, Jun 12, 2020 6:00 PM CDT
Reason: Security Update Server Patching
Product: RM
Environment: Prod
Impact: During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Status: Scheduled


Thank you for your understanding and cooperation.
PROS Support Operations Center
Posted on Jun 3, 10:53 UTC
Update - During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Jun 1, 10:20 UTC
Scheduled - During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
May 28, 23:49 UTC
Dear PROS Customer,

In order for PROS to maintain the highest levels of availability and services to our customers, we would like to inform you about the following maintenance:

Start time: Sat, Jun 13, 2020 9:00 AM CDT
End time: Sat, Jun 13, 2020 1:00 PM CDT
Reason: Security Update Server Patching
Product: RM
Environment: Prod
Impact: During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Status: Scheduled


Thank you for your understanding and cooperation.
PROS Support Operations Center
Posted on Jun 3, 10:33 UTC
During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Posted on May 28, 23:50 UTC
Dear PROS Customer,

In order for PROS to maintain the highest levels of availability and services to our customers, we would like to inform you about the following maintenance:

Start time: Sat, Jun 13, 2020 12:00 PM CDT
End time: Sat, Jun 13, 2020 4:00 PM CDT
Reason: Security Update Server Patching
Product: RM
Environment: Prod
Impact: During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Status: Scheduled


Thank you for your understanding and cooperation.
PROS Support Operations Center
Posted on Jun 3, 10:36 UTC
Past Incidents
Jun 3, 2020

No incidents reported today.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Completed - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
May 20, 02:09 UTC
In progress - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
May 20, 02:00 UTC
Scheduled - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
May 19, 01:39 UTC