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Update - Dear Customers, 

We would like to inform you of the forthcoming Web Admin migration as a part of the proscloud.com migration project. Please be aware that the Web Admin will have new access URLs proscloud.com and after the 15th of July 2023 the old ones  .vayant.com won't be accessible.

URLs that will be changed: 

Production
https://admin.production.vayant.com => https://admin.prod.proscloud.com/
Pre-production
https://admindal.preproduction.vayant.com => https://admin-dal.sbox.proscloud.com
Demo
https://admin.demo.vayant.com/ =>https://admin.test.proscloud.com/

Please feel free to contact us via ticket in connection with the current notification in case of any concerns. 

Kind Regards, 

PROS Support Team

May 10, 2023 - 17:25 UTC
Update - Dear Customers, 

We would like to inform you of the forthcoming WebAdmin migration as a part of the proscloud.com migration project. Please be aware that the WebAdmin will have new access URLs proscloud.com and after the 15th of July 2023 the old ones  .vayant.com won't be accessible.

URLs that will be changed: 

Production
https://admin.production.vayant.com => https://admin.prod.proscloud.com/
Pre-production
https://admindal.preproduction.vayant.com => https://admin-dal.sbox.proscloud.com
Demo
https://admin.demo.vayant.com/ =>https://admin.test.proscloud.com/

Please feel free to contact us via ticket in connection with the current notification in case of any concerns. 

Kind Regards, 

Pros Support Team

May 09, 2023 - 11:39 UTC
In progress - Dear Customers, 

We would like to inform you of the forthcoming WebAdmin migration as a part of the proscloud.com migration project. Please be aware that up to July 15th, the WebAdmin will have new access URLs, and the old one  .vayant.com won't be accessible. 

URLs that will be changed: 

Production
https://admin.production.vayant.com => https://admin.prod.proscloud.com/
Pre-production
https://admindal.preproduction.vayant.com => https://admin-dal.sbox.proscloud.com
Demo
https://admin.demo.vayant.com/ =>https://admin.test.proscloud.com/

Please feel free to contact us via ticket in connection with the current notification in case of any concerns. 

Kind Regards, 

Pros Support Team

May 09, 2023 - 10:08 UTC
Scheduled - Dear Customers, 

We would like to inform you of the forthcoming WebAdmin migration as a part of the proscloud.com migration project. Please be aware that up to July 15th, the WebAdmin will have new access URLs, and the old one  .vayant.com won't be accessible. 

URLs that will be changed: 

Production
https://admin.production.vayant.com => https://admin.prod.proscloud.com/
Pre-production
https://admindal.preproduction.vayant.com => https://admin-dal.sbox.proscloud.com
Demo
https://admin.demo.vayant.com/ =>https://admin.test.proscloud.com/

Please feel free to contact us via ticket in connection with the current notification in case of any concerns. 

Best Regards, 

Pros Support Team

[B2B Platform] Smart Price Optimization Operational
AU1 Operational
EU1 Operational
US1 Operational
[B2B Platform] Smart Price Management Operational
AU1 Operational
EU1 Operational
EU2 Operational
EU3 Operational
US1 Operational
US6 Operational
[B2B Platform] Smart Configure Price Quote Operational
AU1 Operational
EU1 Operational
US2 Operational
[Travel Platform] Real Time Dynamic Pricing Operational
EU1 Operational
EU2 Operational
ME1 Operational
ME2 Operational
US1 Operational
US2 Operational
US3 Operational
US6 Operational
[Travel Platform] Group Sales Optimizer Operational
EU1 Operational
ME1 Operational
ME2 Operational
US1 Operational
US3 Operational
US6 Operational
[Platform Services] App Portal Operational
AU1 Operational
EU1 Operational
US1 Operational
[B2B Platform] Opportunity Detection Operational
AU2 Operational
EU1 Operational
US1 Operational
[Travel Platform] Pricing Cache Under Maintenance
EU4 Under Maintenance
[Travel Platform] Revenue Management Operational
EU1 Operational
ME1 Operational
ME2 Operational
US1 Operational
US3 Operational
US6 Operational
[Platform Services] Compass Operational
Global Operational
[Platform Services] Connect Operational
Global Operational
[Platform Services] APAS Operational
EU1 Operational
US1 Operational
[Platform Services] SFTP Operational
Global Operational
[B2B Platform] Real Time Price Delivery Operational
AU1 Operational
EU1 Operational
US1 Operational
[Travel Platform] Dynamic Offers Under Maintenance
EU4 Operational
EU5 Under Maintenance
US5 Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Completed - The 5.17 release has been postponed and will be rescheduled at a later date. We apologize for any inconvenience.
May 24, 14:32 UTC
Scheduled - The upgrade is complete.
May 18, 18:18 UTC
Completed - The 5.17 release has been postponed and will be rescheduled at a later date. We apologize for any inconvenience.
May 24, 14:31 UTC
Scheduled - Smart Price Optimization production environment has been upgraded to version 5.17.0.
May 18, 18:18 UTC
Completed - The 5.17 release has been postponed and will be rescheduled at a later date. We apologize for any inconvenience.
May 24, 14:30 UTC
Scheduled - The upgrade is complete
May 18, 18:18 UTC
May 23, 2023

No incidents reported.

May 22, 2023
Completed - The maintenance is over, see details below :
- Salesforce Managed package : successfully completed

May 22, 09:46 UTC
In progress - The maintenance of the following modules starts now :
- Salesforce Managed package

May 22, 08:41 UTC
Scheduled - Dear PROS Customer,
Your Smart CPQ environment will be upgraded to the latest fix. Affected modules are :
- Salesforce Managed package
For more details https://connect.pros.com/release-schedule?product_id=9161
Impact: No expected downtime.
Best regards.
PROS Support

May 17, 10:07 UTC
May 21, 2023
Completed - The maintenance is over, see details below :
- Performance Quoting successfully completed
- Catalog / Configurator / Cart / Designer : successfully completed

May 21, 09:19 UTC
In progress - The maintenance of the following modules starts now :
- Performance Quoting
- Catalog / Configurator / Cart / Designer

May 21, 07:07 UTC
Scheduled - Dear PROS Customer,
Your Smart CPQ environment will be upgraded to the latest fix. Affected modules are :
- Performance Quoting
- Catalog / Configurator / Cart / Designer

For more details https://connect.pros.com/release-schedule?product_id=9161
Impact: During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Model related Designer and API updates (Import / Export / Versioning) are forbidden during this time.
Best regards.
PROS Support

May 17, 10:06 UTC
May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.