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Current Status
Incidents
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All Systems Operational
Guidance Operational
AU1 Operational
AU2 Operational
EU1 Operational
EU2 Operational
EU3 Operational
US1 Operational
US4 Operational
US6 Operational
Merchandising Operational
EU4 Operational
Control Operational
AU1 Operational
EU1 Operational
EU2 Operational
EU3 Operational
US1 Operational
US6 Operational
Smart CPQ Operational
AU1 Operational
EU1 Operational
EU3 Operational
US2 Operational
Real Time Dynamic Pricing Operational
EU1 Operational
EU2 Operational
US1 Operational
US2 Operational
US6 Operational
Group Sales Optimizer Operational
EU1 Operational
ME1 Operational
ME2 Operational
US1 Operational
US6 Operational
OneSearch Operational
EU4 Operational
US5 Operational
FastSearch Operational
EU4 Operational
US5 Operational
Service-App Portal Operational
AU1 Operational
EU1 Operational
US4 Operational
Service-SFTP Operational
AU3 Operational
EU1 Operational
EU3 Operational
US1 Operational
US7 Operational
Opportunity Detection Operational
AU2 Operational
EU1 Operational
US4 Operational
Pricing Cache Operational
EU4 Operational
Revenue Management Operational
EU1 Operational
US1 Operational
US3 Operational
US6 Operational
Repricer Operational
EU4 Operational
Service-Compass Operational
Global Operational
Service-Connect Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2020
Maintenance on the Customer Support portal
Completed - Maintenance is completed on the Customer Support portal on Connect.
Mar 29, 00:20 UTC
In progress - The Customer Support portal on PROS Connect will be unavailable for planned maintenance. Please expect a slower than normal response time for non-critical cases. Visit Connect for instructions on how to contact PROS Customer Support.
Mar 29, 00:19 UTC
Scheduled - The Customer Support portal on PROS Connect will be unavailable for planned maintenance. Please expect a slower than normal response time for non-critical cases. Visit Connect for instructions on how to contact PROS Customer Support.
Mar 27, 16:39 UTC
Mar 28, 2020

No incidents reported.

Mar 27, 2020
App Portal Upgrade - US1
Completed - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Mar 27, 02:28 UTC
In progress - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Mar 27, 01:59 UTC
Scheduled - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Mar 20, 12:53 UTC
Mar 26, 2020
App Portal Upgrade - EU1/AU1
Completed - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Mar 26, 19:43 UTC
In progress - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Mar 26, 19:09 UTC
Scheduled - During this time, App Portal will be rolling out infrastructure improvements. We do not expect any downtime.
Mar 20, 12:54 UTC
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

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