RTPE Degraded Performance US1 POD
Incident
Report for PROS
Resolved
PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. We confirm all services are now back to normal. Please contact PROS Support if you encounter any further problem.
Update
PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. Mitigation actions have been taken and our monitoring shows signs of recovery. All services should be back to normal in few minutes. We will continue to monitor to confirm the issue has been resolved.
Update
PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
Investigating
PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. We are actively working to resolve the issue.
This incident affected: [B2B Platform] Real Time Price Delivery (US1).
