Partial outage for smartCPQ in our US1 and EU1 cloud regions
Incident
Report for PROS
Resolved
Dear customers,
We confirm all services are now back to normal.
Please contact PROS Support if you encounter any further problem.
Sincerely,
PROS Support
We confirm all services are now back to normal.
Please contact PROS Support if you encounter any further problem.
Sincerely,
PROS Support
Update
Dear customers,
Mitigation actions have been taken, and our monitoring shows signs of recovery. All services should be back to normal in few minutes.
We will continue to monitor the status of the issues and we will keep you informed of any developments.
Sincerely,
PROS Support
Mitigation actions have been taken, and our monitoring shows signs of recovery. All services should be back to normal in few minutes.
We will continue to monitor the status of the issues and we will keep you informed of any developments.
Sincerely,
PROS Support
Investigating
Dear customers,
We are currently experiencing partial service disruptions in our US1 and EU1 cloud regions. As a result, some users may encounter errors when attempting to synchronize their quotes back to Salesforce CRM.
Our teams are actively investigating the issue, and we will provide an update within the next hour.
Sincerely,
PROS Support
We are currently experiencing partial service disruptions in our US1 and EU1 cloud regions. As a result, some users may encounter errors when attempting to synchronize their quotes back to Salesforce CRM.
Our teams are actively investigating the issue, and we will provide an update within the next hour.
Sincerely,
PROS Support
This incident affected: [B2B Platform] Smart Configure Price Quote (EU1, US2).
