Resolved -
Dear customers,
We confirm all services are now back to normal.
Please contact PROS Support if you encounter any further problem.
Sincerely,
PROS Support
Apr 25, 12:52 UTC
Update -
Dear customers,
Mitigation actions have been taken, and our monitoring shows signs of recovery. All services should be back to normal in few minutes.
We will continue to monitor the status of the issues and we will keep you informed of any developments.
Sincerely,
PROS Support
Apr 25, 12:41 UTC
Investigating -
Dear customers,
We identified the root cause (Pricing service issue) and are working on setting up a remediation.
We will provide an update within the next hour.
Sincerely,
PROS Support
Apr 25, 12:25 UTC