Outage
Incident
Report for PROS
Resolved
Dear PROS Customers,
The infrastructure issue has been successfully solved. All services have been restored and are now working as expected.
The infrastructure issue has been successfully solved. All services have been restored and are now working as expected.
Identified
Dear PROS Customers,
We have observed a major outage on our products. You might experience intermittent, partial or total loss of service. The issue is with our Cloud Provider and we are working closely with them for a resolution.
We have observed a major outage on our products. You might experience intermittent, partial or total loss of service. The issue is with our Cloud Provider and we are working closely with them for a resolution.
This incident affected: [B2B Platform] Smart Price Optimization (AU1, EU1, US1), [B2B Platform] Smart Price Management (AU1, EU1, EU2, EU3, US1, US6), and [Platform Services] App Portal (AU1, EU1, US1).
