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Current Status
Status History
Report an Incident
smartCPQ AU1 connectivity issues
Incident Report for PROS
Resolved
All services are be recovered.
Posted Feb 25, 2020 - 17:56 UTC
Monitoring
Our infrastructure team worked with our vendor to address the issue. All services should be recovered and we will monitor the situation to validate.
Posted Feb 25, 2020 - 17:07 UTC
Identified
Dear PROS Customer, our monitoring reported connectivity issues on our AU1 based platform. Our infrastructure team is currently investigating this issue.

Issue identified as a network issue not allowing external access to the applications
Posted Feb 25, 2020 - 16:59 UTC
Investigating
Dear PROS Customer, our monitoring reported connectivity issues on our AU1 based platform. Our infrastructure team is currently investigating this issue.
Posted Feb 25, 2020 - 15:13 UTC
This incident affected: [B2B Platform] Smart Configure Price Quote (AU1).
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