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PROS Alert: Planned Upgrade of Pre Production Database
Scheduled Maintenance Report for PROS
Completed
Dear Customers,

We would like to inform you that the upgrade of our database on Pre Production has been completed and as expected no customer impact has been observed.

Sincerely,
PROS Support
Posted Feb 24, 2021 - 11:24 UTC
In progress
Dear Customers,

We would like to inform you that the planned upgrade of our database on Pre Production has been started.

Sincerely,
PROS Support
Posted Feb 24, 2021 - 09:02 UTC
Scheduled
Dear Customers,

In order to ensure the high performance of the Pre Prod environment, our Systems Engineers will be performing an upgrade of the database on 24 FEB 21. The planned time window is approximately 2 hours, starting at 11:00 EET to 13:00 EET. During that time, no customer impact is expected, however, brief disruption of the services is possible, depending on the application.

Upon maintenance finalization, the status will be updated accordingly.

Sincerely,
PROS Support
Posted Feb 18, 2021 - 17:29 UTC
This scheduled maintenance affected: OneSearch (EU4, US5), Pricing Cache (EU4), Merchandising (EU4), and FastSearch (EU4, US5).