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Current Status
Status History
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All Systems Operational

Uptime over the past 90 days. View historical uptime.
[B2B Platform] Smart Price Optimization Operational
90 days ago
99.99 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
99.99 % uptime
Today
[B2B Platform] Smart Price Management Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EU3 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
[B2B Platform] Smart Configure Price Quote Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
[Travel Platform] Real Time Dynamic Pricing Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
ME1 Operational
90 days ago
100.0 % uptime
Today
ME2 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
US3 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
[Travel Platform] Group Sales Optimizer Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
ME1 Operational
90 days ago
100.0 % uptime
Today
ME2 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US3 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
[Platform Services] App Portal Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
[B2B Platform] Opportunity Detection Operational
90 days ago
100.0 % uptime
Today
AU2 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
[Travel Platform] Pricing Cache Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
100.0 % uptime
Today
[Travel Platform] Revenue Management Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
ME1 Operational
90 days ago
100.0 % uptime
Today
ME2 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US3 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
[Platform Services] Compass Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
[Platform Services] Connect Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
[Platform Services] APAS Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
[Platform Services] SFTP Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
[B2B Platform] Real Time Price Delivery Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
[Travel Platform] Dynamic Offers Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
100.0 % uptime
Today
EU5 Operational
90 days ago
100.0 % uptime
Today
US5 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Smart CPQ - Fix Application Notice May 19, 2025 08:00-10:00 UTC

Dear PROS Customer,
Your Smart CPQ environment will be upgraded to the latest fix. Affected modules are :
- Salesforce Managed package

For more details https://connect.pros.com/release-schedule?product_id=9161
Impact: No expected downtime.
Best regards.
PROS Support
Posted on May 16, 2025 - 07:20 UTC
May 19, 2025

No incidents reported today.

May 18, 2025
Smart CPQ – Fix Application Notice
Completed - The maintenance is over, see details below :
- Performance Quoting successfully completed
- Catalog / Configurator / Cart / Designer : successfully completed
May 18, 11:05 UTC
In progress - The maintenance of the following modules starts now :
- Performance Quoting
- Catalog / Configurator / Cart / Designer
May 18, 07:04 UTC
Scheduled - Dear PROS Customer,
Your Smart CPQ environment will be upgraded to the latest fix. Affected modules are :
- Performance Quoting
- Catalog / Configurator / Cart / Designer

For more details https://connect.pros.com/release-schedule?product_id=9161
Impact: During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application.
Model related Designer and API updates (Import / Export / Versioning) are forbidden during this time.
Best regards.
PROS Support
May 14, 13:19 UTC
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
RTPE Degraded Performance US1 POD
Resolved - PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. We confirm all services are now back to normal. Please contact PROS Support if you encounter any further problem.
May 15, 00:26 UTC
Update - PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. Mitigation actions have been taken and our monitoring shows signs of recovery. All services should be back to normal in few minutes. We will continue to monitor to confirm the issue has been resolved.
May 15, 00:06 UTC
Update - PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
May 14, 22:04 UTC
Investigating - PROS monitoring has detected degraded performance in US1 POD. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service. We are actively working to resolve the issue.
May 14, 21:24 UTC
May 14, 2025
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

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